Your username and password are delivered via email. Please check your spam and junk folder if you do not see this email from us after creating an account or completing a purchase. Sometimes these emails can end up there by accident.
When you created your account on JonathanParker.org you were assigned a username and password. The most common problem people encounter is that they attempt to use their email address as their username. Although you were asked to provide an email address when creating your account, your email address on www.JonathanParker.org is not your username. If you have lost or forgotten your log in information you may retrieve it here.
Please do not attempt to simply create a new account as a means of logging in if you have purchased products from the website. Your purchased products will not be added to the new account you create. Once again, request your original username or password here.
If you have created a new account but now need to access your products in your old account you may need to clear your cookies to access your old account. Learn how to delete/clear your cookies here.
Another login problem that sometimes comes up is attempting to use log in credentials from www.JonathanParker.org on products listed on www.JonathanParkerProducts.com. Some of the online programs on that site have unique URL addresses to log in. The log in for these online programs was also sent in an email when you ordered. For the online courses your email address is your user name, but that is not true for mp3 downloads from www.JonathanParker.org.
If you continue to have log in problems check these possible causes:
When entering the password be sure you are not copying and pasting the password and also unintentionally copying a trailing space before or after the code, or copying a line return with the password code.
Next, try clearing your browser cache and be sure cookies are turned on and try again.
If you have a popup blocker you may need to disable it for the log in page.
Try another browser or another computer. Common Browsers: Chrome, FireFox, Opera, Safari.
